Frequently Asked Questions
Everything you need to know about shopping with calif.
What shipping methods are available for international orders?
We offer worldwide shipping primarily through premium carriers like DHL and EMS. Shipping costs and delivery times vary by destination and are calculated at checkout.
How can I track the status of my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery.
What is your return and exchange policy?
We accept returns within 7 days of delivery for items in their original, unworn condition with all tags attached. Please note that certain limited-edition items may be final sale.
Which payment methods do you accept?
We accept major credit cards (Visa, Mastercard, American Express), PayPal, and various region-specific digital wallets to ensure a secure checkout experience.
Are the products sold on calif authentic?
Yes, calif is an official retailer for all brands listed on our site. We guarantee that every item is 100% authentic and sourced directly from the manufacturers.
Can I cancel or modify my order after it has been placed?
Since we strive to process orders quickly, modifications or cancellations can only be made within a short window after placement. Please contact our customer support team immediately for assistance.